At the clinic, grocery store, mall, cafeteria, bank, and cinema… standing in a line is something one and all unanimously love to hate. Can you make something as widely unlikeable, not bearable, but an act that guarantees to not deterrent the rest of your service quality. Your customers who are waiting mustn’t feel the need […]
As the much anticipated “light at the end of the tunnel” sets in on the global health crisis that we are engulfed in for over a year now, more and more companies institute return-to-work plans, the role of Facility management personnel in the workplace is critical and rapidly evolving. The Facility Manager’s role is not […]
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