April 2021 - My blog

Month: April 2021

Key Tips For Enable Effective Queue Management

The basic principle behind any Queue Management System is to quantify queue demand at any given time and inform your staff in real-time. Nothing is annoying for a waiting customer who is told ‘you’re next’ before waiting another 45 minutes. Managing customer waiting time expectation is one of the most critical part of running a customer-centric facility with a […]

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